Terms of Use

Last updated: August 1, 2026

Article 1 — Definitions

In these Terms of Use (hereinafter "Terms"), the following terms have the meanings assigned below:

"Service": refers to the Intrigo online platform, accessible at https://writer.intrigo.studio and https://reader.intrigo.studio, as well as all associated features.

"Publisher": refers to the operator of the Service, as identified in the Legal Notice.

"User": refers to any individual registered with the Service, whether using a free or paid plan.

"Content": refers to all texts, manuscripts, notes, character sheets, outlines, images and any other material created, imported or stored by the User on the Service.

"Account": refers to the User's personal space, protected by login credentials.

Article 2 — Purpose

These Terms define the conditions for accessing and using the Service. Registration with the Service implies full and unconditional acceptance of these Terms.

The Publisher reserves the right to modify these Terms at any time. Users will be notified of any changes by email and/or notification within the Service at least thirty (30) days before the new terms take effect. Continued use of the Service after this date constitutes acceptance of the modified Terms.

Article 3 — Registration and Account

3.1 — Registration requirements

Registration with the Service is open to individuals who are of legal age (or minors over 15 years old with parental consent, in accordance with the GDPR). The User agrees to provide accurate information upon registration and to keep it up to date.

3.2 — Credentials

The User is solely responsible for the confidentiality of their login credentials. Any activity carried out from their Account is deemed to have been performed by them. In case of suspected unauthorized use, the User must notify the Publisher immediately at: contact@intrigo.studio.

3.3 — Two-factor authentication

The Service requires two-factor authentication for Account and Content security. The User agrees to set up and maintain a second authentication factor (TOTP-type authenticator app) when creating their Account. The Publisher shall not be held liable for consequences arising from unauthorized access to an Account resulting from compromise of the User's second authentication factor.

Article 4 — Intellectual Property of Content

4.1 — Content ownership

The User retains all intellectual property rights over Content they create, import or store on the Service. Use of the Service does not entail any transfer or assignment of copyright to the Publisher.

4.2 — Limited technical license

By using the Service, the User grants the Publisher a technical, non-exclusive, free and limited license solely for the purposes of:

• storing Content on the Service's servers;
• displaying Content to the User in the Service interface;
• making backup copies of Content;
• transmitting Content to Service features requested by the User (spell checking, format conversion, export).

This license is strictly limited to technical operations necessary for the Service to function. It terminates upon deletion of Content or closure of the Account.

4.3 — Publisher's commitments regarding Content

The Publisher commits to:

• not reading, exploiting, reproducing, publishing or distributing User Content, except where required by law;
• not using Content for training purposes of artificial intelligence, data analysis or any other purpose unrelated to the Service's operation;
• not assigning, selling or transmitting Content to third parties;
• deleting Content under the conditions set out in Article 9.

4.4 — Unlawful Content

The User is solely responsible for the lawfulness of their Content. The Publisher acts as a hosting provider within the meaning of applicable hosting regulations. As such, the Publisher does not exercise prior control over Content but reserves the right to remove any manifestly unlawful Content reported to it, in accordance with the law.

Article 5 — Use of the Service

5.1 — Permitted uses

The Service is intended for writing, organizing and managing literary projects. The User agrees to use the Service in accordance with its intended purpose and these Terms.

5.2 — Prohibited uses

The following are prohibited:

• using the Service for illegal purposes;
• attempting to access other Users' Content or Accounts;
• using the Service to store or distribute malicious software;
• deliberately overloading the Service's servers;
• systematically extracting data from the Service (scraping);
• reselling or sublicensing access to the Service.

5.3 — Sanctions

In case of breach of these Terms, the Publisher reserves the right to suspend or terminate the User's Account, with reasonable notice except in cases of serious breach requiring immediate action.

Article 6 — Service Availability

6.1 — Availability target

The Publisher uses its best efforts to ensure Service availability. The Publisher targets an availability rate of 99% per month, excluding scheduled maintenance.

This rate constitutes a target, not a contractual commitment. The Publisher does not guarantee uninterrupted availability of the Service.

6.2 — Maintenance

The Publisher reserves the right to temporarily interrupt the Service for maintenance operations. Scheduled maintenance will, where possible, be announced 48 hours in advance and performed outside peak usage hours.

6.3 — No warranty

The Service is provided "as is". The Publisher does not warrant that the Service will be free from errors, bugs or interruptions. The User acknowledges using the Service at their own risk.

Article 7 — Liability

7.1 — Limitation of liability

To the extent permitted by law, the Publisher's liability under these Terms is limited to:

• direct damages suffered by the User;
• the total amount paid by the User during the twelve (12) months preceding the event giving rise to liability.

The Publisher shall not be liable for:

• indirect damages, including data loss, loss of opportunity, lost profits, reputational harm or loss of business;
• loss of Content, Users being advised to maintain their own backups;
• temporary unavailability of the Service;
• fraudulent use of the User's Account by a third party.

7.2 — Force majeure

The Publisher shall not be liable for failure to perform its obligations in case of force majeure, including but not limited to: natural disaster, fire, widespread power failure, hosting provider failure, cyber attack, government action or any other event beyond the Publisher's reasonable control.

7.3 — Backups

The Publisher performs regular backups of Content. However, these backups are made as a precaution and do not constitute a restoration commitment. The User is strongly encouraged to regularly export and back up their Content using the export features available in their subscription plan. JSON data export (data portability) is available for all plans. Rich export formats (DOCX, EPUB, PDF) are reserved for paid plans.

Article 8 — Data Export

In accordance with the right to data portability (GDPR), the User may export their data in JSON format at any time, regardless of their subscription plan.

Rich export formats (DOCX, EPUB, PDF) are available depending on the subscription plan, as described in the Terms of Sale.

In the event of Service discontinuation, the Publisher commits to providing Users with a minimum of three (3) months to export their Content in all available formats before final closure.

Article 9 — Account Closure

9.1 — Closure initiated by the User

The User may close their Account at any time from the Service settings or by sending a request to contact@intrigo.studio.

9.2 — Consequences of closure

Upon Account closure:

• The User has thirty (30) days to export their Content (if closure is at their initiative);
• After this period, Content and personal data are permanently deleted within an additional thirty (30) days;
• Backups containing the User's Content are purged according to the normal backup rotation cycle, within a maximum of ninety (90) days.

9.3 — Closure initiated by the Publisher

The Publisher reserves the right to close an Account in case of breach of these Terms, with fifteen (15) days notice sent by email, except in cases of serious breach justifying immediate suspension.

Article 10 — Governing Law and Disputes

These Terms are governed by French law.

In the event of a dispute, the parties agree to seek an amicable resolution before taking legal action. Failing amicable agreement within thirty (30) days, the dispute shall be submitted to the competent courts of the Publisher's place of domicile.

In accordance with applicable consumer protection regulations, consumer Users may use a consumer mediation service free of charge. Details of the competent mediator are available upon request at contact@intrigo.studio.

Article 11 — General Provisions

If any clause of these Terms is declared null or unenforceable, the remaining clauses shall remain in force.

The Publisher's failure to exercise a right provided under these Terms does not constitute a waiver of that right.

These Terms constitute the entire agreement between the User and the Publisher regarding use of the Service.